ABLE 12: Ethics and Public Service

Alternative Basic Library Education Logo

The Idaho Commission for Libraries created an online, self-paced course providing an overview of the core principles of library service related to ethics and public service. Course ObjectivesIn this unit, you will be introduced to: Professional ethics Equal access for all Intellectual freedom and censorship Privacy and confidentiality The importance of policy and procedure Intellectual … Read more

Privacy, Confidentiality, and Intellectual Freedom

The statue of liberty

Part 1 of  the 4-part Getting Started with Library Customer Service self paced course. After completing this module, you’ll be able to: Assist patrons without questioning reasons for needing materials or information. Assist patrons without communicating negative judgments about the patron or the request. Protect the confidentiality of all patron records and requests. Refer to … Read more