Basic Website Accessibility
Babi Hammond Simple guidelines for creating accessible web content, including proper use of headings and links, text formatting, and writing good image alt-text.
User Experience
Learning from Your Patrons: An Introduction to User Research
User research doesn’t need to be time-consuming or expensive. A single librarian can conduct and analyze simple patron evaluations with technology readily available in nearly any library. Small scale research projects, done at regular intervals, can continuously improve library services, and help you to see your library through your patron’s perspective.
Website Design and Best Practices for Usability
Basic principles for creating clear, easy-to-use websites and web content.
Guide to Creating User-Friendly and Useful Websites
The Colorado Governor’s Office of Information Technology created a User Experience Playbook to help organizations create human-centered web services.