Online Tech Training for Staff: Tech Training Tips
Learning objectives: Use effective training techniques when working with patrons, in both impromptu and scheduled situations.
Technology Training
Technology Proficiency Checklist
Recommended proficiencies necessary to engage in the digital world Basic computer skills o Turn on & shut down the computer o Turn the monitor on and off o Know basic parts of the computer: monitor, CPU, mouse, keyboard, CD drive, USB port, printer o Use the mouse: left-click, right-click, drag and drop o Know how … Read more
Technology Trainer Competencies
Assisting patrons with technology is an increasingly common responsibility for public service library staff. However, simply knowing how to use technology is not enough. Library staff need to be equipped with the skills and knowledge to effectively assist patrons with technology. These competencies outline the skills and knowledge necessary for library staff to be effective … Read more